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Gala Casino
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Reasons to Play

  • Excellent live array of games with frequent new additions.
  • A beautifully presented platform in general with outstanding visuals.
  • One of the best customer service teams currently in operation.
  • An abundance of competitions and special promotions all year-round.

Depost / Withdrawal

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    Payout Percentage

    • Visual Pleasure
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    • Ease of Use
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    • Originality
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    • Special Offers
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    • Performance
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    Gala Casino Review & Sign Up Bonus Deal

    As part of the Gala Coral Group, you’d expect Gala Casino to rank right up there with the best of them. It’s certainly a household name, or at least certain Gala properties are, but as all gamers now realise it really isn’t the size of the brand that determines its performance. Nevertheless, with the promise of the quintessential Vegas experience, jackpots in excess of £20 million to play for and some of the (supposedly) best bonuses and offers in the business, could it really be that Gala Casino has got the competition licked? Let Casino Papa guide you through the details!


    The Gala Group acquired Coral Eurobet in 2005 to produce one of the biggest companies in the United Kingdom and the third biggest bookmaker/betting service in the country. Having already earned a reputation for bringing plenty of colourful fun to the world of gambling and gaming, Gala’s signature came together with the extraordinary pedigree of Coral to create something quite extraordinary. And judging from both personal experience and the collective views of its enormous customer base, these two powerhouses did a pretty great job in combining efforts to become one gaming superpower.


    Contact Information

    Site Summary

    As would be expected, first impressions are generally rather impressive. As standard, well over 50% of the home page is taken up with banners pushing the various promotions on offer, with a selection of leading games represented with tiles below. The nice dark colour scheme is very ‘Vegas’ to say the least and pretty much every visual appears transplanted straight from a casino floor.

    It’s a relatively data-hungry site thanks to its use of high-definition visuals and the likes, which has the potential to make it at least partially problematic for those with archaic connections. If your Wi-Fi is up to par however, performance is smooth, reliable and robust.

    There’s the option of downloading a desktop app for playing Gala Casino, though it isn’t necessary to do so. In addition, there’s currently no mobile app available, but users of iOS and Android devices can access most of the games on offer via the dedicated mobile version of the website. In this instance, performance even with a relatively slow 3G connection seems to be decent enough.

    Powered by PlayTech, it is hardly surprising that the variety of games on offer at Gala Casino is impressive to say the least. There are well over 300 table games and slots to choose from, along with scratch cards, live dealer games and plenty of arcade games to boot. Gaming options are somewhat limited when accessing the casino by way of mobile devices, but the most important and popular titles make an appearance.

    In terms of bonuses, the primary promotion touted at the top of the screen speaks of up to £400 by way of a 100% top up on your first deposit. They don’t exactly make the attached terms and conditions easy to find, but when you do come across them you’ll learn of the standard 20X wagering requirement. Pretty steep, but nowhere near as ridiculous as some rival offerings. There are also second and third deposit bonus offers available as well, which likewise carry a 20X wagering restriction.

    Still, with Vegas-calibre multi-million pound jackpots to play for, it’s definitely forgivable!

    Customer service seems solid enough, with free telephone numbers available for UK customers. Response times are generally pretty great and it is possible to get in touch 24 hours a day, 365 days a year. The team itself is both knowledgeable and accommodating, even when tested with relatively challenging or indeed somewhat silly questions. Banking options include Credit/Debit cards, Bank Transfer, Neteller, UKash, Paypal, Click2Pay, PaySafe Card, Eco Card, ClickandBuy and Skrill, with payouts being completed more often than not within 24 hours.

    Gala Casino is also incredibly outspoken when it comes to both responsible gambling and customer privacy/security in general, which is reassuring in both instances.

    Solid payout rates and a wide variety of on-going promotions including generous seasonal giveaways round off what’s undoubtedly a worthy web casino service.

    Best Features

    As for the very best features, Gala Casino is quite spectacular in its presentation and has more than enough competitions and special offers available at any one time to keep even the most demanding gamers happy. In addition, there’s no disputing the capabilities and professionalism of the customer care team.



    Gala Casino is a brand name synonymous with strong customer care and complaint resolution. Performance niggles aside, it’s hard to pinpoint anything specific about the general user experience with Gala Casino that isn’t both reassuring and rewarding. Nevertheless, it somehow doesn’t score quite as highly as some of its closest rivals with market-leader status.


    • Occasional complaints with regard to reliability of certain slots.
    • Some gamers naturally prefer mobile apps to mobile casino websites.
    • The site itself has the potential to be notoriously slow.
    • Signing up with Gala Casino more often than not leads to a relatively sizeable influx of marketing emails and communications.


    • An excellent library of games with well over 300 available.
    • An undeniably impressive high-resolution platform with plenty of attractive visuals.
    • On-going special offers, promotions and competitions throughout the year.
    • Excellent site security and generally impressive customer service.
    • Decent bonus offers without ridiculous wagering requirements.
    • Mobile casino accessible without application download.