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Sunday, April 23 2017 | Home of the Best Online Casinos
Casino.com
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Reasons to Play

  • An excellent live casino with plenty of variety
  • Outstanding customer service team available 24/7
  • Solid performance from the downloadable software
  • Smooth and simple navigation in general

Depost / Withdrawal

  • payments
  • payments
  • payments

Payout Percentage

80
percent
  • Visual Pleasure
    7
    out of 10
  • Ease of Use
    7
    out of 10
  • Originality
    7
    out of 10
  • Special Offers
    8
    out of 10
  • Performance
    8
    out of 10

Casino.com

It’s natural and indeed wise to be at least a little sceptical about any online casino that didn’t start out as an online casino. Which is exactly the case with Casino.com – they may have the most awesome domain name for an online casino, but this wasn’t the area they specialised in from day one. Which begs the question – how does Casino.com compare to the biggest movers and shakers on the market right now? Read on for the full lowdown from Casino Papa!

Overview

In terms of pedigree, the fact that Casino.com has been in business since the 1990s speaks volumes. However, during its first 10 years or so in business, it actually existed as a gambling advertising site, rather than an actual gambling site in its own right. It was only later on in 2007 that Casino.com became a fully-fledged online casino. This happened after the domain was purchased by Mansion Ltd., which is by far and wide one of the most established and reputable brands in the casino business. Suffice to say, expectations are high – but can Casino.com deliver?

Screenshots:

Site Summary

Well, in terms of the platform itself, customers are provided with the option of downloading customer casino software, or using the flash-based browser version. It becomes pretty obvious from the get go that they would prefer you to download their software, which to be honest is easy to understand when comparing the two. Quite simply, there is no comparison from one to the other when it comes to presentation, ease of access and performance – the downloadable software wins hands-down. Likewise, it’s possible to access the browser-based casino by way of mobile device, but the dedicated mobile applications for Android and iOS are way better in every way.

As for the games on offer, there are hundreds to choose from at Casino.com of which the vast majority are slots. Table games take something of a backseat, though it has to be said that there are more different versions of roulette available than even the most demanding fan is likely to need. Other table games like blackjack and craps are paid a little more than a courteous nod, which is a bit of a shame.

On the plus side, it’s a bit of a different story when it comes to the live dealer section. Here you’ll find no less than around 15 different games taking place at any one time, including every imaginable casino classic. We gave most of the live dealer offerings a good going through and found them to be nothing short of excellent. It’s just a shame the standard table games selection is somewhat lacking.

If you’re all about welcome bonuses and promotions, Casino.com is currently offering new customers a 100% deposit match bonus up to a maximum of £400.  Which is considerably less than what is available with other casino offerings from the same group, though attaches the same wagering requirements – 40X the bonus. To be perfectly honest, this is way too high considering the fact that 30X is about the industry average and plenty of leading casino companies only ask 20X or so. In addition to the welcome bonus, the standard list of on-going promotions across all Mansion gaming assets was present and correct, including a few seasonal specials we liked the look of.

A quintessentially international casino that welcomes players from all over the world, Casino.com supports no less than 46 languages and accepts 13 different currencies. There’s a decent enough loyalty program available that’s open to customers at all levels, though to be honest it isn’t likely to pay anything of any real value to any other than the most dedicated high rollers.

As for customer service, we found absolutely nothing negative to say about our experience with the Casino.com customer care team. Lines are open 24 hours a day every day of the year, live chat is also available around the clock and there’s an e-mail service for any queries that aren’t particularly urgent. Account security is excellent, the overall performance of the platform is great and we found payment and withdrawal processing times to be right in-line with industry averages.

Best Features

There’s no denying the way in which the extensive collection of slots available at Casino.com is impressive to say the least. What’s more, if you’re willing to download the software, the platform itself is equally impressive. Along with a superb live casino section, the customer service team really is a credit to Casino.com.

Conclusion

As with the other assets from the same brand, the overall impression you tend to get with Casino.com is a little on the mediocre side. The package as a whole is decent and there are certain things that they do very well. But at the same time, there are also things they don’t do nearly well enough for a brand of this size and pedigree. It all depends on what you are looking for as to whether you’ll get a kick or a dose of disappointment out of Casino.com.

Cons

  • Not nearly enough table games available
  • Welcome bonus wagering requirements too steep
  • Not enough games available via mobile

Pros

  • An excellent selection of slots from leading developers
  • Generally excellent website performance
  • Solid mobile experience across multiple platforms
  • Superb customer service available 24/7
  • Impressive live dealer section
  • Decent on-going promotions and specials

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