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BetFred Casino
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Reasons to Play

  • Simply stellar customer service above and beyond the average.
  • A website that’s a real pleasure to navigate.
  • Great selection of games and brilliant Live Action gaming.
  • Solid mobile gaming and great payout rates all-round.

Depost / Withdrawal

  • payments
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    Payout Percentage

    • Visual Pleasure
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    • Ease of Use
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    • Originality
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    • Special Offers
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    • Performance
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    BetFred Online Casino Review

    Having risen to fame as one of the biggest and most successful brands of its kind in recent history, we found from our BetFred Casino Review that choosing them is something of a no-brainer for those on the lookout or pure class. Nevertheless, something we’ve learned over the years is the way in which all the brand prowess in the world doesn’t necessarily add up to much if the service package on offer is substandard. Or to put it another way – no guts, no glory – so how does BetFred Casino rank from a totally neutral standpoint?

    The history of BetFred Casino dates right back to 1967, which in some ways offers an immediate sense of confidence and peace of mind. Far from a fly-by-night newbie, the site itself came to be in 2005 and has been a rip-roaring success story ever since. In terms of size, with an annual turnover of around 1.5 billion GBP, getting on for 900 betting shops around the UK and every intention of growing even bigger, they don’t come much larger than BetFred Casino. But then again, size isn’t everything…or is it?

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    Site Summary
    Getting to the important heart of the matter, what immediately hits home about the BetFred Casino in general is how comparatively understated it is. Sure, it’s colourful and yes there’s plenty of visual impact, but the way these guys have gone about things has resulted in a total lack of clutter and chaos.

    No massive banners begging you to sign up, no huge ads pushing bonuses and no video clips clogging precious bandwidth – simple, polished and precise. And to be honest, this pretty much sets the tone for the rest of the site and its pages in general – all of which are just as pretty and functional from top to bottom.

    Back to those bonuses for a moment, things are kept equally nice and simple with regard to what’s on offer. For new signups, Stake £10 Play with 50 Free Spins

    As for the games on offer, it’s predominantly a Playtech affair so you know you’re in good hands quality-wise. In terms of numbers, things top out at around the 200 mark which to be perfectly honest is more than enough. They’re always adding and switching things around, so boredom really isn’t an option. Every big name is present and correct – jackpots topping 100k being picked up on a pretty regular basis…by the lucky few, at least.

    In terms of payments and withdrawals, all standard payment types are accepted and it’s normal for payouts to be handled within 24 to 48 hours – in some instances, things take a few days. One slight point of contention for some is the way in which BetFred Online Casino often asks for verification of identity prior to permitting withdrawals, but as an effort to minimise fraud and protect customer accounts, it’s a small inconvenience to bear.

    Average overall payout rates at BetFred Casino UK are right up there with the best in the business, coming in at an impressive 96.38%. Table game payout averages hit a lofty 97%, with video poker games promising 98.2% returns.  Downloadable software allows for the smoothest and most convenient gameplay possible, while the service provision for mobile gamers is pretty much as good as it gets.

    Rounding off with what is undoubtedly the single most impressive thing about BetFred Casino – customer service standards to members are quite simply industry-leading. First of all, getting in touch is an absolute doddle and even email communications tend to prompt replies within a day. Free-phone lines are open 24 hours a day and 365 days a year, very rarely suffering from anything that could realistically be called congestion.

    But what really stands out about the customer service team at BetFred Casino and slots is the way in which they genuinely listen to every single shred of feedback that comes their way – positive and negative alike. There’s evidence of this all over the Internet – just head over to any active forum where folk review and comment on gambling sites and you’ll see. It’s rare to come across any kind of communication from a customer that isn’t responded to both personally and in full by the BetFred Casino team. They don’t shy away from criticisms and nor do they allow praise to go un-thanked.

    What’s therefore evident in general is the way in which the BetFred Casino microgaming site seems to have done a fantastic job of not only growing in size to epic proportions, but also ensuring that genuinely personal and personable customer service provision was not lost along the way.

    Best Features
    The elegant site design and simplicity of online templating represent the very best features as well as the BetFred Casino bonus codes (from Casino Papa). That, along with the awesome Live Action gaming and superb online casino payout percentages make online gaming with BetFred UK a good casino choice.

    Roughly summed up, if you’re able to look past the rather standard irritation of pointless bonus offers of no real value, it’s hard to find anywhere else that BetFred Casino is putting a foot wrong. Yes, they make mistakes and no, not every customer is 100% happy 100% of the time, but in this instance you at least know that when you make your voice heard, you are in fact listened to.

    On the whole, highly recommended.


    New Casino customers only. £/€10 min transfer & stake on Casino slots within 7 days. Max bonus 200 Free Spins on selected games. Free Spins expire after 7 days. iOS app restrictions may apply. E-Wallet & Pre-Paid card restrictions apply. SMS validation may apply. Not available in NI. Full T&Cs appn selected. games. Free Spins expire after 7 days. iOS app restrictions may apply. T&Cs apply.


    • 40X wagering requirements are completely OTT and borderline unacceptable – bonus offers being rendered largely redundant.
    • It would be nice if accounts could be opened without the player having to deposit any money.


    • Undoubtedly, one of the most dedicated customer service teams on the market.
    • All feedback and comments responded to, regardless of where posted.
    • Excellent catalogue of games with a number of exclusives.
    • Beautifully polished website, elegant overall design.
    • Superb mobile gaming experience.

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