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Monday, November 19 2018 | Home of the Best Online Casinos
WestCasino
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Reasons to Play

  • One of the best mobile gaming experiences out there
  • Simple presentation and a great overall user experience
  • Excellent Live Chat customer service
  • An enormous catalogue of games to suit all tastes

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    Payout Percentage

    90
    percent
    • Visual Pleasure
      9
      out of 10
    • Ease of Use
      9
      out of 10
    • Originality
      8
      out of 10
    • Special Offers
      8
      out of 10
    • Performance
      9
      out of 10

    WestCasino

    Every time a new casino enters the mix from a relatively unknown provider, it’s natural to be a little on the sceptical side. Primarily due to the fact that the industry is already so ridiculously competitive and congested. Realistically, it’s difficult to think of anything unique or exciting a new casino could bring to the table right now. Hence, you have to hand it to the folks behind WestCasino for having the guts to join the game as late as mid-2018. The question being – have they got what it takes to compete with today’s most established names? Read on for the inside scoop from Casino Papa!

    Overview

    Powered by Every Matrix – a relative newcomer to the scene – WestCasino had no choice but to hit the ground running. Promising customers an extensive range of premium games, superb bonus offers and committed customer service, WestCasino appears to tick all the right boxes. At least, on paper. When put to the test, it’s hard not to be impressed by what’s been accomplished so far. But at the same time, there are a few gaps in the whole picture that could stand to be plugged at some point. All of which we’ll get to a little later.

    Screenshots:

    Contact Information

    Site Summary

    In terms of its overall design and layout, WestCasino scores top-points in terms of both simplicity and user friendliness. Its development team clearly hasn’t tried to reinvent the wheel, instead going with a relatively simple and familiar layout you’ll be right at home with. There’s no immediately identifiable theme to the whole affair, with simple yet effective visuals and an intuitive navigation system taking care of business.

    At the time of writing, WestCasino was clearly taking things to extremes in terms of variety. Despite claiming to provide 500+ games, we actually counted more than 750 during our review. In either case, more than enough to keep even the most demanding gamers busy long-term. The vast majority of games manifest in the form of video slots, delivered by the likes of NetEnt, Nyx Interactive, Play’n GO, Leander Games, Quickspin, Thunderkick, Habanero, Pragmatic Play and other leading developers. Table games are also available in relatively generous quantities, including various types of roulette, blackjack and all the usual classics.

    There’s also a decent video poker contingency too, extending to All American Double Up, Deuces Wild and Jacks or Better.

    The current welcome bonus advertised by WestCasino appears generous enough. The funds are accessible by way of three separate introductory bonuses as follows:

    • 1st Deposit – 100% up to £100 + 50 Free Spins on Guns’N’Roses
    • 2nd Deposit – 50% up to £200
    • 3rd Deposit – 50% up to £100 + 100 Free Spins on Volcano Riches

    The wagering is 35x for bonus+deposit, 50x for free spins.

    In terms of mobile gaming, we found the mobile experience provided by WestCasino to be one of the smoothest and most enjoyable we’ve encountered in a while. As always, we tested things across a handful of devices using various operating systems – all of which deliver the goods as expected. The library of games available via mobile isn’t quite as large, but this is only to be expected.

    Unfortunately, anyone on the lookout for the full live casino experience will find themselves completely out of a luck at WestCasino. For the time being at least, WestCasino doesn’t have a live-dealer section and nor is there any specific mention of one being added in the near future. Not that this matters for the vast majority of everyday gamers, but still – worth mentioning nonetheless.

    As for customer support, the WestCasino team can be contacted by way of telephone or Live Chat, though lines aren’t currently open 24/7. In fact, we can’t tell you exactly when the customer service team is and isn’t accessible – no opening hours are listed on the WestCasino website! Still, we found the representatives we dealt with to be professional, courteous and helpful.

    It’s also worth noting that there are currently heavy restrictions on players from Brazil, Bulgaria, China, Croatia, Bosnia & Herzegovina, Dominican Republic, Indonesia, Macau, Malaysia, Mauritius, Mexico, Pakistan, Thailand, India, Russia, Poland, Serbia, Peru, Bangladesh and Tunisia.

    Best Features

    The mobile experience turned out to be particularly memorable during our review. There’s also no disputing how impressive the size of the gaming library is, or the quality of the support provided by the customer care team. WestCasino also accepts a wide variety of payment types for withdrawals and deposits alike.

    Conclusion

    Given the fact that WestCasino has only been around for a while, you have to give them credit for what’s been accomplished so far. There may be room for improvement in some areas, but we like to think that these will all be addressed with time. Even so, WestCasino is still worth checking out in its current form.

    Cons

    • Bonus wagering requirements are far too aggressive
    • No live casino (yet)
    • Quite a few restricted countries
    • Live chat not available 24/7
    • VIP scheme available by invitation only
    • A no-deposit bonus offer really should be introduced

    Pros

    • Software provided by countless industry-leading developers
    • State of the art software and a fantastic user experience
    • Generous collection of slots and table games alike
    • Excellent mobile experience across all devices
    • Highly professional and capable customer service representatives